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Quizvana - Support

Contact

For questions, feedback, or bug reports, email us at:
support@ull.im

How to play

  1. The first time you open the app, choose how many rounds a day you'd like (1, 3 or 5), then answer five questions to find your starting level.
  2. Today's Quiz is ten questions a day, the same for everyone playing in your language. Quick Play mixes questions to your level. Tap a topic chip to play just that topic or a subtopic.
  3. After each answer you see whether you got it right. After a round you can look back at your misses, each with a short explanation and its source, and misses from online rounds come back starting the next day.
  4. Quick and topic rounds, plus Today's Quiz, earn league points. Leagues restart every week, and you compete with players at a similar level to move up.

FAQ

My league has "practice rivals".

Until more people join, empty spots are filled with practice rivals, and they're labeled. Only people compete for promotion.

I think a question is wrong.

Use the flag at the top right of the question screen, or Report on a missed question after the round. A question you report while playing doesn't count toward your score. When several people report a question, we take it down right away and check it again against the source.

I left the app during a question and it didn't count.

If you leave the app while a question is on screen, that question is skipped and doesn't count. This keeps things fair by preventing look-ups.

My streak reset.

Your streak grows on each day in a row that you meet your daily goal. Days follow your device's time zone. Every 5 days you meet your goal earns a rest day (up to 2), and a rest day automatically covers a day you miss so your streak continues. If you miss more days than you have rest days, your streak starts over.

Can I turn off sound?

Tap the speaker at the top right of the question screen, next to the flag.

If I reinstall, do I keep my progress?

On iPhone, your sign-in key is kept in your Keychain, so reinstalling keeps your progress. If iCloud Keychain is off, it may not carry over.

How do I delete my data?

Go to Me › Delete my data. This deletes your records on our server and the sign-in key on your device, and can't be undone. Deleting only the app leaves your server records. See the Privacy Policy for details.

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